Table 2 Organizational characteristics of Rural Health Units
Characteristic | All Regions (n = 307)* | Lower Egyptb (n = 171) | Upper Egyptc (n = 136) |
|---|---|---|---|
| Â | # (%) | # (%) | # (%) |
External Supervision | Â | Â | Â |
Facility received external supervision | 304 (99.0) | 171 (100.0) | 133 (97.8) |
within the previous 6 months | 295 (96.1) | 167 (97.7) | 128 (94.1) |
Checked registers/books | 239 (77.9) | 119 (69.6)bc | 120 (88.2)bc |
Discussed problems | 194 (63.2) | 94 (55.0)bc | 100 (73.5)bc |
Discussed policy issues | 199 (64.8) | 104 (60.8)bc | 95 (79.9)bc |
Discussed technology problems | 121 (39.4) | 65 (38.0) | 56 (41.2) |
held an official staff meeting | 212 (69.1) | 109 (63.7)bc | 103 (75.7)bc |
Observed individual staff at work | 266 (86.6) | 155 (90.6) | 111 (81.6) |
Recorded observations | Â | Â | Â |
Managerial processes | Â | Â | Â |
Facility has a management committee that meets every month or more | 79 (26.0) | 41 (24.3) | 38 (28.1) |
Facility keeps official records from the management committee meetings | 24 (7.9) | 17 (10.1) | 7 (5.2) |
Facility has a system for monitoring the quality of care that is delivered | 45 (14.9) | 32 (19.3)bc | 13 (9.6)bc |
Facility keeps written documentation of quality assurance activities | 37 (12.1) | 29 (17.0)bc | 8 (5.9)bc |
Facility has an approach for reviewing quality assurance activities | 37 (12.1) | 27 (15.8)bc | 10 (7.4)bc |
Community/patient involvement | Â | Â | Â |
Facility holds meetings with both facility managers and community members | 51 (16.9) | 36 (21.6)bc | 15 (11.1)bc |
Facility has a procedure to collect and report patient feedback | 10 (3.3) | 8 (4.7) | 2 (1.5) |
Facility has instituted changes within the previous 3 months, based on patient feedback | 12 (3.9) | 7 (4.2) | 5 (3.7) |