Table 1 Organizational characteristics of General Hospitals (n = 76)*
Characteristic | All Regions (n = 76) | Urban Egypta (n = 5) | Lower Egyptb (n = 45) | Upper Egyptc (n = 26) |
|---|---|---|---|---|
| Â | # (%) | # (%) | # (%) | # (%) |
External Supervision | Â | Â | Â | Â |
Facility received external supervision | 75 (98.7) | 5 (100.0) | 45 (100.0) | 25 (96.2) |
within the previous 6 months | 69 (90.8) | 4 (80.0) | 42 (93.3) | 23 (88.5) |
Checked registers/books | 65 (85.5) | 5 (100.0) | 39 (86.7) | 21 (80.8) |
Discussed problems | 48 (63.2) | 4 (80.0) | 26 (57.8) | 18 (69.2) |
Discussed policy issues | 47 (61.8) | 4 (80.0) | 24 (53.3)bc | 19 (73.1)bc |
Discussed technology problems | 18 (23.7) | 2 (40.0) | 6 (13.3)bc | 10 (38.5)bc |
held an official staff meeting | 56 (73.7) | 5 (100.0) | 33 (73.3) | 18 (75.8) |
Observed individual staff at work | 57 (75.0) | 3 (60.0) | 35 (77.8) | 19 (73.1) |
Recorded observations | Â | Â | Â | Â |
Managerial Processes | Â | Â | Â | Â |
Facility has a management committee that meets every month or more | 38 (50.0) | 5 (100.0)ab; ac | 19 (42.2) | 14 (53.8) |
Facility keeps official records from the management committee meetings | 29 (38.2) | 4 (80.0)ab | 14 (31.1)ab | 11 (42.3) |
Facility has a system for monitoring the quality of care that is delivered | 15 (19.7) | 4 (80.0)ab; ac | 4 (8.9)ab; bc | 7 (26.9)ac; bc |
Facility keeps written documentation of quality assurance activities | 14 (18.4) | 4 (80.0)ab; ac | 4 (8.9)ab | 6 (23.1)ac |
Facility has an approach for reviewing quality assurance activities | 14 (18.4) | 4 (80.0)ab; ac | 4 (8.9)ab | 6 (23.1)ac |
Community/patient involvement | Â | Â | Â | Â |
Facility holds meetings with both facility managers and community members | 39 (51.3) | 4 (80.0) | 20 (44.4) | 15 (57.7) |
Facility has a procedure to collect and report patient feedback | 3 (3.9) | 1 (20.0) | 2 (4.4) | 0 (0.0) |
Facility has instituted changes within the previous 3 months, based on patient feedback | 5 (6.6) | 1 (20.0) | 2 (4.4) | 2 (8.0) |