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Table 5 95% confidence intervals for the PIs for the PHCCs and the FHUs, and percentage differences of averages

From: Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal

Indicator

PHCC

FHU

Difference between averages

Appointment scheduling

   

Number of days required to schedule a medical consultation

[27; 39]

[14; 17]

- 54%

Medical consultations

   

Annual number of consultations per GP

[3914; 4479]

[4197; 4672]

+ 6%

Time spent in the waiting room waiting for an ambulatory consultation (min)

[52; 81]

[27; 42]

- 48%

Emergency/acute consultations

   

Annual number of emergency/acute consultations per physician

[488; 794]

[497; 802]

+ 1%

Time spent in the waiting room waiting for an acute/emergency consultation (min)

[6; 26]

[10; 15]

- 21%

Nursing consultations

   

Annual number of nursing consultations per nurse

[2319; 2929]

[2145; 2856]

- 4%

Time spent in the waiting room waiting for a nursing type 1 consultation (min)

[5; 9]

[2; 5]

- 50%

Time spent in the waiting room waiting for a nursing type 2 consultation (min)

[7; 15]

[3; 10]

- 42%