Parameter | Value | Source of information | |
---|---|---|---|
Entry | Inter-arrival time | Average distribution | Activity reports of each health care unit |
Type of consultation | Probability profile | ||
Number of GPs | Predefined according to each unit | ||
Days for the consultation | Predefined according to each unit | ||
GP's schedule | Predefined according to each unit and respective GP | ||
Internal flows | Nurse's schedule | Predefined according to each unit and respective nurse | & |
Duration of adult consultations | Log normal distribution | data provided by health care units through their direct contact | |
Duration of other consultations | Log normal distribution | ||
Duration of nursing type 1 consultations | Average distribution | ||
Duration of nursing type 2 consultations | Average distribution | ||
Remuneration | Cost per consultation with professionals | PHCC (€13.25) FHU (€16.32) | [10] |
Cost per consultation of diagnostic exams, drugs and other treatments | PHCC (€39.20) FHU (€29.20) | [10] | |
Exit | Patients' re-entry | Probability profile | Activity reports of each health care unit |