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Table 4 Statements measuring clients' experiences with the CQI method

From: Legal rights of client councils and their role in policy of long-term care organisations in the Netherlands

  

(totally)

disagree

disagree

neutral

agree

(totally)

agree

 

N

%

%

%

%

%

Results show improvement potential

453

2

4

9

67

18

There are recognizable results

443

2

7

23

59

9

CQ-index is a good questionnaire for measuring clients' experiences of care

448

3

6

25

55

11

Questions in the survey are clear

445

2

11

20

58

9

Results show a representative image of the experiences of clients

438

4

21

28

40

7