|Theme||Examples of comments|
|Better prescribing||Improved analgesic prescribing by JMOs [Junior Medical Officers].|
|Improved and better documentation||
'Increase in documentation of pain scores at rest and movement due to a change in hospital paper work.'
'Audits allow for identification of specific weaknesses in a process e.g. the lack of a pain score in the patient observation chart. It is these system changes that have the most lasting effects'
|Improvement at discharge for patients||'Improved patient information process to understand analgesics prescribed at discharge'|
|Use of benchmarking for improvement||'It was great to have local data for feedback'|
|Patient education/counselling||'Improved provision of information to patients.'|