Table 2 Association between patient outcomes and chronic care management elements categorized by the CCM elements (N = 57)

Health care organization

Client board

-3.001

0.304

-3.096

0.359

Quality manager

NA

NA

NA

NA

Quality improvement system (none/IKA or VIM/both)

0.901

0.550

1.008

0.562

Insight in telephonic waiting times (proxy patient orientation)

2.524

0.050*

1.883

0.210

Accreditation (no/once/more than once)

1.225

0.124

1.265

0.170

Self management support

Percentage of self management patients

21.450

0.109

8.097

0.604

Self-management support with webbased application

-2.583

0.077

-3.103

0.065

Frequency of self management control by AC

0.616

0.198

0.259

0.641

Delivery system (re)design

Regional multidisciplinary meeting

-0.255

0.898

-2.135

0.352

Specialized nurses versus doctors

0.131

0.035*

0.166

0.020*

Decision support

Formal agreements with hospitals

0.097

0.941

0.350

0.817

Software used for dosage advice

NA

NA

NA

NA

Info to AC about prescribed interacting drugs (no. always and mean (scale never-always: 0-3))

   Info from the pharmacist about starting

0.337

0.774

1.396

0.301

   Info from the dispensing GP about starting

0.127

0.848

0.921

0.225

   Info from the pharmacist about change/discontinue

-0.135

0.841

-0.923

0.231

   Info from the dispensing GP about change/discontinue

-0.276

0.696

0.004

0.996

   Information from the hospital (scale slow-fast: 0-10)

-0.090

0.893

0.463

0.364

Clinical information systems

Communication medium (telephone or other with INR > 8)

2.437

0.099

2.136

0.213

Webbased patient information for dosage advice

0.346

0.844

-1.303

0.521