|
Client board
|
56
| |
|
Quality manager
|
58
| |
|
Quality improvement system (none/IKA or VIM/both)
|
1/10/48
| |
|
Insight in telephonic waiting times(proxy patient orientation)
|
24
| |
|
Accreditation (no/once/more than once)
|
14/13/32
| |
|
Self management support
| | |
|
Percentage of self management patients
| |
5.0 (4.9)
|
|
Self-management support with webbased application
|
15
| |
|
Frequency of self management control by AC
| |
3.8 (1.4)
|
|
Delivery system (re)design
| | |
|
Regional multidisciplinary meeting
|
7
| |
|
Specialized nurses versus doctors
| |
8.7(11.3)
|
|
Decision support
| | |
|
Formal agreements with hospitals
|
34
| |
|
Software used for dosage advice
|
57
| |
|
Info to AC about prescribed interacting drugs (no. always and mean (scale never-always: 0-3))
| | |
|
Info from the pharmacist about starting
|
28
|
2.4 (0.6)
|
|
Info from the dispensing GP about starting
|
11
|
1.5 (1.0)
|
|
Info from the pharmacist about change/discontinue
|
12
|
1.6 (1.0)
|
|
Info from the dispensing GP about change/discontinue
|
4
|
1.0 (1.0)
|
|
Information from the hospital (scale slow-fast: 0-10)
| |
1.1 (1.5)
|
|
Clinical information systems
| | |
|
Communication medium (telephone or other with INR > 8)
|
44
| |
|
Webbased patient information for dosage advice
|
11
| |
