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Table 1 Factors in the Accident Causation Model [6]

From: Missing Clinical Information in NHS hospital outpatient clinics: prevalence, causes and effects on patient care

1. Institutional context • Economic and regulatory context
2. Organisational and management factors • Financial resources and constraints
  • Organisational structure
  • Policy standards and goals
  • Safety culture and priorities
3. Work environment •Staffing levels and skills mix
• Workload and shift patterns
• Design, availability, and maintenance of equipment
• Administrative and managerial support
4. Team factors • Verbal communication
• Written communication
• Supervision and seeking help
• Team structure
5. Individual (staff) factors • Knowledge and skills
• Motivation Physical and mental health
6. Task factors • Task design and clarity of structure
• Availability and use of protocols
• Availability and accuracy of test results
7. Patient characteristics • Condition (complexity and seriousness)
• Language and communication
• Personality and social factors