Aggression and violence against health care workers in Germany - a cross sectional retrospective survey

Table 2 Consequences of verbal and physical aggression for the study participants (n = 123)

	N	%
Physical impairments	55	44.7
The following impairments were experienced:
Pain for less than about 10 minutes	33	60.0
Visible injury	27	49.1
Non-medical treatment required	27	49.1
Pain for more than about 10 minutes	16	29.1
Invisible injury	14	25.5
Medical treatment required	6	10.9
Emotions	95	77.2
The following were experienced:
Anger, disappointment, rage	72	75.8
Helplessness	33	34.7
Anxiety, self-doubt, insecurity	52	54.7
Sadness	16	21.3
Other^a	8	8.4
Influence on the work	75	61.0
The following were experienced:
I am more careful	55	73.3
I am tenser, more anxious and have less fun at work	27	36.0
Other^b	11	14.7

^a Exhaustion, tension, shock, sympathy, understanding, amazement
^b I am more empathetic, only uncertain for a short time and tense, I act more cautiously, I have more sympathy, I observe more clearly, I am more relaxed and attend to wait and see more, I am more absent-minded, I reflect more

ISSN: 1472-6963