From: Reorganizing pediatric rehabilitation services to improve accessibility: do we sacrifice quality?
Items identified as areas for improvement (scored ≤ 4 by > 33% of respondents) | % of scores ≤ 4 for the total sample (3 years) | Identified in 2007 | Identified in 2008 | Identified in 2009 |
---|---|---|---|---|
Providing General Information (8/9 items identified at least once as areas for improvement in this domain) | ||||
Q54. Provide advice on how to get information or to contact other parents (e.g., parent resource library at the centre)? | 50.6% | √ | √ | √ |
Q49. Promote family-to-family gatherings for social, informational or shared experiences? | 50.0% | √ | √ | √ |
Q50. Provide opportunities for special guests to speak to parents on topics of interest, if requested? | 50.0% | √ | √ | √ |
Q46. Have information available to you in various forms, such as a booklet, kit, video, etc.? | 44.4% | √ | √ | √ |
Q55. Provide opportunities for the entire family to obtain information? | 39.4% | √ | √ | |
Q56. Have general information available about different concerns (e.g., financial costs or assistance)? | 38.4% | √ | √ | |
Q48. Give you information about the types of services offered at the centre or in your community? | (32.1%) | √ | ||
Q.51. Provide support to help cope with the impact of childhood disability (e.g., by advocating on your behalf or informing you of assistance programs)? | (31.3%) | √ | ||
Providing specific information about the child (1/5 items identified at least once as areas for improvement in this domain) | ||||
Q52. Notify you about the reasons for upcoming case conferences, meetings, etc. about your child? | 38.5% | √ | √ | √ |
Enabling and partnership (0/16 items identified as areas for improvement in this domain) | ||||
Co-ordinated and comprehensive care (0/17 items identified at least once as areas for improvement in this domain) | ||||
Respectful and supportive care (0/9 items identified at least once as areas for improvement in this domain) |