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Table 3 Families' perception of the quality of rehabilitation services received as measured by the MPOC

From: Reorganizing pediatric rehabilitation services to improve accessibility: do we sacrifice quality?

MPOC domain Mean scores (± SD) ANOVA oneway (F, p value)
  2007 (n = 69)* 2008 (n = 80) 2009 (n = 73)  
Enabling and partnership 6.03 (1.13) 6.14 (0.79) 5.97 (1.05) 0.53, p = 0.59
Providing general information 4.68 (1.91) 4.73 (1.73) 4.75 (1.68) 0.02, p = 0.98
Providing specific information 5.78 (1.25) 5.89 (1.09) 5.80 (1.22) 0.13, p = 0.88
Coordinated and comprehensive care 6.05 (1.14) 5.99 (0.95) 5.86 (1.05) 0.59, p = 0.56
Respectful and supportive care 6.31 (0.80) 6.30 (0.69) 6.13 (1.00) 1.01, p = 0.37
  1. SD: Standard Deviation;
  2. * n varies for each domain within each year. A score can only be calculated for a domain if the respondent answers a minimum of 33% of the corresponding items.