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Table 3 Family caregivers' quality requirements - ranking of most frequent requirements (≥ 5%)

From: Support groups for dementia caregivers - Predictors for utilisation and expected quality from a family caregiver's point of view: A questionnaire survey PART I*

Users a:

Quality requirement (classification b)

Number (%)

Non-users a:

Quality requirement (classification b)

Number (%)

Exchanging experiences (P I)

74 (54)

Exchanging experiences (P I)

80 (65)

Communication: listening, candidness, understanding, taking everyone seriously (P II)

34 (25)

Communication: listening, candidness, understanding, taking everyone seriously (P II)

19 (15)

Information & tips (in general) (P I)

22 (16)

Psychological support: encouragement, consolation (P I)

16 (13)

Help & support (in general) (P I)

15 (11)

Information & tips about treating illness, dealing with dementia patients (P I)

12 (10)

Discussion (P I)

15 (11)

Feeling "not alone" (E II)

10 (8)

Psychological support: encouragement, consolation (P I)

14 (10)

Help & support (in general) (P I)

10 (8)

Information & tips about treating illness, dealing with dementia patients (P I)

13 (9)

Information & tips (in general) (P I)

9 (7)

Respite for family caregiver (E II)

9 (7)

Discussion (P I)

9 (7)

Support group meeting always at same time (S I)

8 (6)

Support group with leader (S I)

7 (6)

Feeling "not alone" (E II)

8 (6)

Respite for family caregiver (E II)

7 (6)

Talks by specialists (S I)

7 (5)

  
  1. a 164 family caregivers (40.6%) were users; of these 138 supplied details of quality requirements ( 100%)
  2. 230 family caregivers (56.9%) were non-users; of these 123 supplied details of quality requirements ( 100%)
  3. 10 family caregivers (2.5%) gave no details about utilisation
  4. b Classification of quality criteria:
  5. Structural quality (S):
  6. I. Non-personal factors (S I)
  7. II. Person-related factors (S II)
  8. Process quality (P):
  9. I. Content aspects of procedure (What is done?) (P I)
  10. II. Formal aspects of procedure (How is it done?) (P II)
  11. Quality of result (E):
  12. I. Aims concerning dementia patients (E I)
  13. II. Aims concerning family caregivers (E II)