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Table 2 Introduction of the CCM components in the region (1st July 2003 - 30th June 2007)

From: Effectiveness of the introduction of a Chronic Care Model-based program for type 2 diabetes in Belgium

• Organization of the Healthcare Delivery System
   -July 2003: installation of a local steering group
   -July 2004: appointment of a program manager
• Community Linkages
   -Continuously 2003-2007
• Self-Management Support
   -October 2004: individual education program
   -June 2005: group-based education program [10]
• Decision Support
   -September 2004: distribution of type 2 diabetes guideline
   -Continuously 2004-2007: provider education
• Delivery System Design
   -December 2004- June 2005: development of an interdisciplinary care protocol
   -February 2005: support program for the initiation of insulin therapy
• Clinical Information Systems
-September 2004 - January 2005: regional audit
-June 2005: regional feedback