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Table 2 Association between the overall perception of low quality of care and health service users' (HSU) characteristics

From: Ambulatory health service users' experience of waiting time and expenditure and factors associated with the perception of low quality of care in Mexico

Variable

 

n (7,440)

Unadjusted OR (95% IC)

Adjusted OR (95% IC)

Sex

Female

4,734 (63.6%)

1.15 (0.93 - 1.43)

1.02 (0.82 - 1.28)

Age (years)

0-5

201 (2.7%)

0.84 (0.49 - 1.45)

1.07 (0.58 - 1.96)

 

6-17

1,544 (20.8%)

1.05 (0.79 - 1.39)

1.61 (1.15 - 2.26)**

 

18 -35

1,379 (18.5%)

1.24 (0.93 - 1.66)

1.72 (1.21 - 2.47)**

 

36-47

1,309 (17.6%)

1.12 (0.84 - 1.50)

1.44 (1.05-1.98)*

 

48-59

1,250 (16.8%)

1.20 (0.90 - 1.60)

1.35 (0.96 - 1.89)

 

> = 60

1,757 (23.6%)

1

1

Schooling

None

1,196 (16.1%)

0.91 (0.69 - 1.20)

1.31 (0.89 - 1.93)

 

Elementary

3,612 (48.6%)

0.94 (0.75 - 1.18)

1.08 (0.82 - 1.42)

 

Secondary or higher

2,632 (35.4%)

1

1

Socioeconomic Status

0

2,884 (38.8%)

1.32 (0.95 - 1.83)

1.38 (0.93 - 2.03)

 

1

1,561 (20.9%)

1.04 (0.73 - 1.47)

1.07 (0.70 - 1.62)

 

2

2,188 (29.4%)

1.32 (0.95 - 1.83)

1.36 (0.94 -1.99)

 

3

807 (10.9%)

1

1

Health status at the time of the survey

Bad

971 (13.1%)

1.97 (1.47 - 2.66)**

1.84 (1.32 - 2.56)**

 

Regular

3,226 (43.4%)

1.64 (1.34 - 2.00)**

1.63 (1.31 - 2.03)**

 

Good

3,243 (43.6%)

1

1

Reason for health service use

Acute care

4,420 (59.4%)

1.09 (0.75 - 1.58)

1.66 (1.11 - 2.48)*

 

Chronic care

2,359 (31.7%)

1.13 (0.76 - 1.69)

1.28 (0.84 - 1.93)

 

Preventative services

661 (8.9%)

1

1

No improvement in health status after consultation

1,518 (20.4%)

3.24 (2.62 - 4.00)**

2.93 (2.29 - 3.76)**

Waiting times (minutes)

<15

2,157 (29.0%)

1

1

 

15 -60

3,242 (43.6%)

2.28 (1.69 - 3.08)**

1.81 (1.35 - 2.45)**

 

>60

2,041 (27.4%)

4.94 (3.61 - 6.76)**

3.20 (2.35 - 4.35)**

Consultation length

<15

3,320 (44.6%)

1

1

 

15-20

1,793 (24.1%)

2.36 (1.87 - 2.97)**

2.03 (1.60 - 2.57)**

 

>20

2,327 (31.3%)

1.35 (1.02 - 1.79)*

1.19 (0.89 - 1.59)**

Payment for consultation (Yes)

2,791 (37.5%)

0.50 (0.40 - 0.62)**

1.42 (1.03 - 1.96)*

Prescription filling (No)

5,093 (68.5%)

0.85 (0.67 - 1.06)

1.32 (1,03 - 1.70)*

Institution

Private

2,189 (29.4%)

1

1

 

Public

2,654 (35.7%)

2.93 (2.15 - 4.00)**

2.38 (1.63 - 3.47)**

 

Social Security

2,597 (34.9%)

4.18 (3.17 - 5.52)**

4.36 (2.95 - 6.44)**

  1. *significant at 5%; ** significant at 1%
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BMC Health Services Research

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