| Hamar centre, GPs in Stange municipalitya | Hamar centre, GPS in other municipalitiesa | Nationallya | |||
---|---|---|---|---|---|---|
Item scores:b | 2006(n = 11) | 2008(n = 13) | 2006(n = 64) | 2008(n = 53) | 2006(n = 2,415) | 2008(n = 2,209) |
Emergency situations: | Â | Â | Â | Â | Â | Â |
Ease of contact with the clinic in emergency situations | 2.9 | 3.1 | 3.0 | 2.4** | 3.2 | 3.1** |
Help from the clinic in emergency situations | 2.5 | 2.7 | 2.6 | 2.0** | 3.0 | 3.0 |
Workforce situation: | Â | Â | Â | Â | Â | Â |
Do the clinic succeed in filling central professional positions | 2.2 | 2.9** | 3.0 | 2.5** | 2.8 | 2.8 |
Good coverage of doctors at the clinic | 2.2 | 2.7 | 2.7 | 2.2** | 2.5 | 2.6 |
Stability in the professional executive positions at the clinic | 2.9 | 3.1 | 3.3 | 2.8** | 2.9 | 2.9 |
Stability in the professional positions at the clinic | 2.9 | 3.2 | 3.2 | 2.7** | 2.9 | 2.8* |
Discharge letter: | Â | Â | Â | Â | Â | Â |
Quality of discharge letter | 4.0 | 3.6 | 3.6 | 3.6 | 3.4 | 3.4 |
Plans for further follow-up in the discharge letter | 3.7 | 3.3 | 3.2 | 3.1 | 3.0 | 3.1** |
Receive discharge letter quickly from the clinic | 3.0 | 3.0 | 3.0 | 2.9 | 2.8 | 2.9 |
Competence: | Â | Â | Â | Â | Â | Â |
Good competence to assess and treat patients at the clinic | 3.5 | 3.9 | 3.5 | 3.4 | 3.4 | 3.4 |
Good professional advice from the clinic | 3.1 | 3.7 | 3.0 | 3.0 | 3.1 | 3.2** |
Patients got the necessary help when transferred from the clinic | 3.3 | 3.0 | 3.1 | 3.0 | 3.2 | 3.2 |
Good cooperation between the professionals at the clinic | 3.3 | 3.7 | 3.1 | 2.9 | 3.2 | 3.2 |
Guidance: | Â | Â | Â | Â | Â | Â |
Cooperation meetings with the clinic | 1.7 | 3.4*** | 1.6 | 1.6 | 2.2 | 2.3** |
Do the clinic offer organized guidance and professional seminars | 1.7 | 3.3*** | 1.8 | 1.7 | 2.0 | 2.1*** |
Necessary professional support from the clinic | 2.7 | 3.3 | 2.3 | 2.3 | 2.6 | 2.7** |
Other items: | Â | Â | Â | Â | Â | Â |
General satisfaction | 2.7 | 2.9 | 2.8 | 2.6 | 3.1 | 3.2* |
Do the clinic reject patients you have referred | 3.4 | 2.7 | 3.6 | 3.3 | 3.4 | 3.2*** |
Necessary feedback from the clinic during treatment | 2.7 | 2.6 | 2.8 | 2.3* | 2.7 | 2.4*** |
Contact with clinic in situations you need help | 3.0 | 3.5 | 2.8 | 2.9 | 3.1 | 3.3*** |
Do the clinic take your opinions of the patients situation serious | 3.5 | 3.4 | 3.3 | 3.4 | 3.4 | 3.4 |