Table 5 Binary logistic regression result of the studied samples (N = 938)

The location of the pharmacy is convenient and comfortable

Agree

0.543

1.720

1.126

2.629

0.012

Disagree (Ref.)

-

1

-

-

-

Medication quantity was sufficient

Agree

0.237

1.267

0.904

1.776

0.169

Disagree (Ref.)

-

1

-

-

-

The waiting area was comfortable

Agree

0.513

1.671

1.200

2.326

0.002

Disagree (Ref.)

-

1

-

-

-

The pharmacy area was clean and acceptable

Agree

0.836

2.307

1.378

3.862

0.001

Disagree (Ref.)

-

1

-

-

-

All medications were available in the pharmacy

Agree

0.224

1.251

0.887

1.764

0.202

Disagree (Ref.)

-

1

-

-

-

All medications I received were well packaged

Agree

0.504

1.655

1.094

2.503

0.017

Disagree (Ref.)

-

1

-

-

-