Table 4 Pearson Chi-square results of demographic and socioeconomic variables related to dependent variable
Variable Name | Patients’ General Satisfaction | Pearson Test | |||
|---|---|---|---|---|---|
Low to Moderate N (%) | High N (%) | Chi-square Test | P Value | ||
Sex | Men | 183 (45.2%) | 222 (54.8%) | 0.850 | 0.357 |
Women | 257 (48.2%) | 276 (51.8%) | |||
Age | 39 and less | 189 (47.1%) | 212 (52.9%) | 0.014 | 0.905 |
40 and above | 251 (46.7%) | 286 (53.3%) | |||
Governorate | Ramallah | 161 (45.1%) | 196 (54.9%) | 1.349 | 0.509 |
Nablus | 165 (46.7%) | 188 (53.3%) | |||
Hebron | 114 (50%) | 114 (50%) | |||
Education | Uneducated | 34 (47.2%) | 38 (52.8%) | 1.052 | 0.591 |
Primary school level | 121 (44.3%) | 152 (55.7%) | |||
High school or above | 285 (48.1%) | 308 (51.9%) | |||
Marital status | Single | 77 (50%) | 77 (50%) | 2.122 | 0.346 |
Married | 324 (47.1%) | 364 (52.9%) | |||
Widow / Divorced | 39 (40.6%) | 57 (59.4%) | |||
Work | Employed | 221 (47.6%) | 243 (52.4%) | 0.192 | 0.662 |
Unemployed | 219 (46.2%) | 255 (53.8%) | |||
The location of the pharmacy was convenient and comfortable | Agree | 298 (40.1%) | 446 (69.9%) | 67.86 | < 0.001 |
Disagree | 142 (73.2%) | 52 (26.8%) | |||
Medication quantity was sufficient | Agree | 201 (37.6%) | 333 (62.4%) | 42.76 | < 0.001 |
Disagree | 239 (59.2%) | 165 (40.8%) | |||
The waiting area was comfortable | Agree | 203 (36%) | 361 (64%) | 67.67 | < 0.001 |
Disagree | 237 (63.4%) | 137 (36.6%) | |||
The pharmacy area was clean and acceptable | Agree | 342 (42.1%) | 471 (57.9%) | 57.43 | < 0.001 |
Disagree | 98 (78.4%) | 27 (21.6%) | |||
All medications were available in the pharmacy | Agree | 132 (34.5%) | 251 (65.5%) | 40.24 | < 0.001 |
Disagree | 309 (55.5%) | 247 (44.5%) | |||
All medications I received were well packaged | Agree | 315 (41.4%) | 446 (58.6%) | 50.38 | < 0.001 |
Disagree | 125 (71%) | 52 (29%) | |||