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Table 1 Table of interventions/events during the DBN initiative

From: Increasing and sustaining discharges by noon – a multi-year process improvement project

Phase

Intervention

Subcategory

Description

Date

Phase 1

Intervention launched for first teaching teams

Main intervention

Infrastructure

Interdisciplinary huddle with nurses, physicians, and case management to proactively plan discharges

12/01/18

Intervention launched for remaining teaching teams on other floors

Main intervention

Infrastructure

01/01/19

Phase 2

Discharge Expediters & Case Management added to direct care medical teams

Infrastructure

Team-based care coordination

07/01/19

DBN initiative work group created to include physicians and APP's

Fostering collaboration on care teams

Physicians and APPs reflect on past performance and opportunities to improve early discharges

05/21/20

Faculty Development Conference for physician and APP groups regarding DBN initiative

Educating house staff and faculty

Fostering collaboration on care teams

One-time event

Event by DBN initiative Champions to teach physician and APP staff best practices for early discharge

05/28/20

New Post Graduate Year 1 (PGY-1) residents are inducted into the program

Obstacles to achieving high DBN rates

PGY-1 s require time to acclimate to residency and the DBN initiative

07/01/20

Large COVID Case Surge

Obstacles to achieving high DBN rates

COVID Infection rates soar in early July, crowding the hospital and ED

07/01/20

Epic (Electronic Health Records) Rollout

Infrastructure

Obstacles to achieving high DBN rates

All providers required time to adapt to new EHR leading to a barrier to early discharge

07/11/20

Implementation of a discharge checklist for teaching teams

Educating house staff and faculty

Steps to prepare a patient for discharge

10/27/20—11/17/20

Department administrator sends emails to physicians and APP's recognizing high performers

Direct engagement with practitioners

Feedback for providers regarding early discharge performance only for the highest performing providers

11/20/20

DBN initiative Noon conference for residents and presentation of Discharge Checklist

Educating house staff and faculty

One-time event

Hospitalist teaching house staff the steps to prepare a patient for discharge

12/09/20

Email to teaching team attending physicians each block reminding them of the DBN Initiative

Educating house staff and faculty

Direct engagement with practitioners

Email includes best practices for early discharge

12/10/20

Projects in Progress Faculty Development conference

Educating house staff and faculty

Direct engagement with practitioners

Small meeting with DBN initiative champions and hospitalists to rebuild interest in early discharge

04/27/21

Medical teams switch from a team-based to unit-based case management staffing model

Staffing Model

Infrastructure

Obstacles to achieving high DBN rates

Increases the number of case managers with whom providers must interact; prevents in-person interdisciplinary flash rounds

06/15/21

Phase 3

New Post Graduate Year 1 (PGY-1) residents are inducted into the program

Obstacles to achieving high DBN rates

PGY-1s require time to acclimate to residency

07/01/21

Large COVID Case Surge

Obstacles to achieving high DBN rates

COVID Infection rates soar in early July, crowding the hospital and ED

07/01/21

Began sharing DBN data to individual practitioners via performance packets

Educating house staff and faculty

Direct engagement with practitioners

All providers receive feedback rather than exclusively top performers

07/15/21

Implementation of Electronic Secure Chat with Case Management and Nursing

Infrastructure

Substitute for in-person interdisciplinary flash rounds; occurs each morning. Allows practitioners to remotely discuss patient readiness for discharge in a algorithmic manner

07/15/21

Presentation of DBN initiative to residents

Educating house staff and faculty

One-time event

Education for all house staff to promote DBN initiative on teaching teams

08/18/21