Variables | Category | client satisfaction | COR (95%CI) | AOR (95%CI) | P-value | |
---|---|---|---|---|---|---|
Yes | No | |||||
Age | 15–24 | 70 | 46 | RC | RC |  |
25–34 | 144 | 58 | 1.63 (1.01–2.61) | 2.04 (1.11–3.72) | 0.021* | |
>=35 | 52 | 36 | 0.94 (0.54–1.67) | 1.59 (0.74–3.38) | 0.226 | |
Sex | Male | 21 | 24 | 0.41 (0.22–0.78) | 0.45 (0.19–1.04) |  |
Female | 245 | 116 | RC | RC | 0.062 | |
Residence | Urban | 236 | 128 | 0.73 (0.36–1.48) | 1.08 (0.46–2.57) | 0.864 |
Rural | 30 | 12 | RC | RC | Â | |
Occupation | employed | 188 | 106 | RC | RC | Â |
unemployed | 78 | 34 | 1.29 (0.81–2.06) | 1.04 (0.61–1.79) | 0.872 | |
Educational status | Unable to read and write | 27 | 17 | RC | RC | Â |
Primary education | 85 | 31 | 1.73 (0.82–3.59) | 2.49 (1.03–6.02) | 0.021* | |
Secondary education | 77 | 40 | 1.21 (0.59–2.48) | 3.05 (1.25–7.49) | 0.009* | |
College and above | 77 | 52 | 0.93 (0.46–1.88) | 1.69 (0.71-4.00) | 0.184 | |
Frequency of visit | 1st time | 91 | 63 | RC | RC | Â |
2nd and more | 175 | 77 | 1.57 (1.03–2.39) | 1.25 (0.72–2.18) | 0.439 | |
Comfortable with the cleanness of the clinic | Yes | 256 | 126 | 2.84 (1.22–6.58) | 4.18 (0.94–18.54) | 0.060 |
No | 10 | 14 | RC | RC | Â | |
Clinical staff showed respect | Yes | 254 | 112 | 5.29 (2.59–10.78) | 5.59 (1.89–16.49) | 0.002* |
No | 12 | 28 | RC | RC | Â | |
The waiting room has messages about SRH messages | Yes | 233 | 96 | 3.23 (1.94–5.38) | 1.43 (0.72–2.85) | 0.300 |
No | 33 | 44 | RC | RC | Â | |
Client waiting time in minutes | < 30 min | 192 | 93 | RC | RC |  |
>=30 min | 74 | 47 | 0.76 (0.49–1.19) | 0.66 (0.37–1.18) | 0.160 | |
Physicians demonstrate how to use | Yes | 222 | 63 | 6.61 (4.11–10.62) | 2.2 (0.85–5.65) | 0.101 |
No | 40 | 75 | RC | RC | Â | |
Explain the side-effects | Yes | 220 | 60 | 6.73 (4.21–10.62) | 4.59 (1.68–12.53) | 0.003* |
No | 43 | 79 | RC | RC | Â | |
Problem occurred | Yes | 213 | 67 | 4.55 (2.89–7.14) | 0.57 (0.24–1.34) | 0.200 |
No | 51 | 73 | RC | RC | Â | |
Follow-up explained | Yes | 229 | 80 | 4.77 (2.93–7.75) | 2.89 (1.53–5.49) | 0.001* |
No | 36 | 60 | RC | RC | Â | |
Attitude towards FGAE Clinics service | negative | 141 | 59 | RC | RC | Â |
Positive | 125 | 81 | 0.64 (0.42–0.97) | 0.66 (0.39–1.09) | 0.119 |