Variables | Categories | Frequency (N) | Percent (%) |
---|---|---|---|
Frequency of visit | 1st time | 154 | 37.9 |
2nd and more time | 252 | 62.1 | |
Opening time convenience | Yes | 389 | 95.8 |
No | 17 | 4.2 | |
Working hour convenience | Yes | 389 | 95.8 |
No | 17 | 4.2 | |
Privacy is ensured during the procedure | Yes | 389 | 95.8 |
No | 17 | 4.2 | |
Comfortable with the cleanness of the clinic | Yes | 382 | 94.1 |
No | 24 | 5.9 | |
Clinical staff showed respect | Yes | 366 | 90.2 |
 | No | 40 | 9.8 |
The waiting room has messages about SRH | Yes | 329 | 81.0 |
No | 77 | 18.9 | |
Waiting time | <=30Â min | 285 | 70.2 |
> 30 | 121 | 29.8 | |
Follow-up card filled with date of appointment | Yes | 321 | 79.1 |
No | 85 | 20.9 | |
Provider explained how to use the SRH service utilization | Yes | 270 | 68.2 |
No | 126 | 31.8 | |
The provider demonstrates how to use the required service | Yes | 288 | 71.3 |
No | 118 | 28.7 | |
Describe the possible side-effects | Yes | 280 | 69.6 |
No | 126 | 30.4 | |
Describe what to do when a problem occurs | Yes | 280 | 69.3 |
No | 126 | 30.7 | |
The physician describes a follow-up visit | Yes | 309 | 76.3 |
No | 97 | 23.7 |