Table 3 Dimensions/items with corresponding mean and standard deviation (SD), response rate (n %), responses to “Does not apply, Do not know” category, and missing values
Dimensions/Items | Mean (SD) | Response rate n (%) | Does not apply or don’t know | Missing |
|---|---|---|---|---|
1. Teamwork | ||||
A1. Staff in this nursing home treat each other with respect | 4.31 (0.79) | 463 (69 %) | 0 | 3 |
A2. Staff support one another in this nursing home | 4.18 (0.79) | 459 (68 %) | 0 | 7 |
A5. Staff feel like they are part of a team | 4.10 (0.82) | 463 (69 %) | 0 | 3 |
A9. When someone gets really busy in this nursing home, other staff help out | 3.71 (0.85) | 459 (68 %) | 1 | 6 |
2. Staffing | ||||
A3. We have enough staff to handle the workload | 2.97 (0.89) | 456 (68 %) | 3 | 7 |
A8 (R). Staff have to hurry because they have too much work to do | 2.55 (0.92) | 458 (68 %) | 2 | 6 |
A16. Patients need are met during shift changes | 3.80 (0.81) | 450 (67 %) | 9 | 7 |
A17 (R). It is hard to keep patients safe because so many staff quit their jobs | 4.11 (0.85) | 427 (64 %) | 30 | 9 |
3. Compliance with procedures | ||||
A4. Staff follow standard procedures to care for patients | 4.00 (0.79) | 455 (68 %) | 6 | 5 |
A6 (R). Staff use shortcuts to get their work done faster | 3.38 (0.92) | 450 (67 %) | 11 | 5 |
A14 (R). To make work easier, staff often ignore procedures | 3.82 (0.81) | 444 (66 %) | 17 | 5 |
4. Training and skills | ||||
A7. Staff get the training they need in this nursing home | 3.63 (0.86) | 460 (69 %) | 3 | 3 |
A11. Staff have enough training on how to handle difficult patients | 3.21 (0.86) | 450 (67 %) | 8 | 8 |
A13. Staff understand the training they get in this nursing home | 3.89 (0.73) | 437 (65 %) | 20 | 9 |
5. Nonpunitive response to mistakes | ||||
A10 (R). Staff are blamed when a patient is harmed | 4.13 (0.77) | 427 (63 %) | 30 | 9 |
A12 (R). Staff are afraid to report their mistakes | 3.76 (0.83) | 435 (65 %) | 26 | 5 |
A15. Staff are treated fairly when they make mistakes | 3.95 (0.79) | 417 (62 %) | 40 | 9 |
A18. Staff feel safe reporting their mistakes | 3.97 (0.74) | 447 (67 %) | 14 | 5 |
6. Handoffs | ||||
B1. Staff are told what they need to know before taking care of a patient for the first time | 4.01 (0.72) | 458 (68 %) | 4 | 4 |
B2. Staff are told when there is a change in a patients’ care plan | 3.79 (0.78) | 447 (67 %) | 13 | 6 |
B3a. We have all the information we need when patients are transferred from the hospital (medical information) | 4.09 (0.80) | 386 (58 %) | 44 | 36 |
B3b. We have all the information we need when patients are transferred from the hospital (nursing report) | 4.24 (0.74) | 381 (57 %) | 55 | 30 |
B10. Staff are given all the information they need to take care of patients | 4.24 (0.63) | 458 (68 %) | 1 | 7 |
7. Feedback and communication about incidents | ||||
B4. When staff report something that could harm a patient, someone takes care of it | 4.25 (0.69) | 434 (65 %) | 27 | 5 |
B5. In this nursing home, we talk about ways to keep patients from happening again | 3.98 (0.78) | 453 (68 %) | 3 | 10 |
B6. Staff tell someone if they see something that might harm a patient | 4.42 (0.58) | 454 (68 %) | 6 | 6 |
B8. In this nursing home, we discuss ways to keep patients safe from harm | 4.07 (0.69) | 450 (67 %) | 6 | 10 |
8. Communication openness | ||||
B7. Staff ideas and suggestions are valued in this nursing home | 3.85 (0.74) | 457 (68 %) | 1 | 8 |
B9 (R). Staff opinions are ignored in this nursing home | 3.82 (0.83) | 448 (67 %) | 8 | 10 |
B11. It is easy for staff to speak up about problems in this nursing home | 3.90 (0.85) | 446 (66 %) | 12 | 8 |
9. Supervisor expectations and actions promoting patient safety | ||||
C1. My supervisor listen to staff ideas and suggestions about patient safety | 4.22 (0.76) | 453 (68 %) | 6 | 7 |
C2. My supervisor says a good word to staff who follow the right procedures | 4.19 (0.78) | 452 (67 %) | 6 | 8 |
C3. My supervisor pays attention to patient safety problems in this nursing home | 4.38 (0.66) | 450 (67 %) | 9 | 7 |
10. Overall perceptions of patient safety | ||||
D1. Patients are well cared for in this nursing home | 4.33 (0.73) | 462 (69 %) | 1 | 3 |
D6. This nursing home does a good job keeping patients safe | 3.97 (0.64) | 449 (67 %) | 11 | 6 |
D8. This nursing home is a safe place for patients | 4.30 (0.64) | 461 (69 %) | 1 | 4 |
11. Management support for patient safety | ||||
D2. Management asks staff how the nursing home can improve patient safety | 3.58 (0.96) | 423 (63 %) | 33 | 10 |
D7. Management listen to staff ideas and suggestions to improve patient safety | 3.80 (0.83) | 443 (66 %) | 19 | 4 |
D9. Management often walks around the nursing home to check on patients care | 2.96 (1.14) | 412 (61 %) | 45 | 9 |
12. Organizational learning | ||||
D3 (R). This nursing home lets the same mistakes happen again and again | 3.70 (0.85) | 433 (65 %) | 27 | 6 |
D4. It is easy to changes to improve patient safety in this nursing home | 3.59 (0.79) | 439 (65 %) | 18 | 9 |
D5. This nursing home is always doing things to improve patient safety | 3.79 (0.74) | 444 (66 %) | 18 | 4 |
D10. When this nursing home makes changes to improve patient safety, it checks to see if the changes worked | 3.61 (0.84) | 365 (54 %) | 88 | 13 |