Dimension | Number | Least | Most | Total | Mean | SD |
---|---|---|---|---|---|---|
Notification | 304 | 6 | 28 | 3382 | 11.13 | 5.05 |
Patient’s right to receive diagnostic-medical services | 304 | 5 | 18 | 3037 | 9.99 | 2.56 |
Quality of care | 304 | 3 | 15 | 2935 | 9.65 | 2.62 |
Providing adequate information on the disease | 304 | 9 | 44 | 6330 | 20.82 | 7.28 |
Medical team accountability for the questions of patient | 304 | 2 | 10 | 1662 | 5.47 | 2.03 |
Patient’s right to decide | 304 | 7 | 26 | 3749 | 12.33 | 4.72 |
The right to replace the doctor and refuse treatment | 304 | 6 | 23 | 3076 | 1.12 | 3.94 |
Patient access to records | 304 | 1 | 5 | 734 | 2.41 | 1.27 |
Maintaining patient’s privacy | 304 | 9 | 32 | 5423 | 17.84 | 4.99 |
Confidentiality of information | 304 | 2 | 10 | 1421 | 4.67 | 1.48 |
Patients’ straining | 304 | 4 | 20 | 3080 | 10.13 | 3.61 |
Knowing about the charges and the right to complain | 304 | 4 | 19 | 1824 | 6.00 | 2.5 |
Patient’s right to consider the complaints and expression of medical error | 304 | 5 | 15 | 2280 | 7.5 | 2.62 |