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Table 3 Subscriber trust of primary care provider

From: Does capitation payment under national health insurance affect subscribers’ trust in their primary care provider? a cross-sectional survey of insurance subscribers in Ghana

Variable (N=344)

All (%)

Male (%)

Female (%)

Chi; p-value

Urban (%)

Rural (%)

Chi; p-value

Trust in Provider

N=344

n=63

n=281

n=188

n=156

Actively selected provider

 Yes

281 (82)

57 (90)

224 (80)

4.543; 0.103

154 (82)

127 (81)

3.790; 0.580

 No

63 (18)

6 (10)

57 (20)

34 (18)

29 (19)

Rate trust of provider

 (Very) high

304 (88)

55 (87)

249 (87)

2.010; 0.570

157 (84)

147 (94)

3.799; 0.150

 Low

38 (11)

7 (11)

31(11)

29 (15)

9 (6)

 Null

2 (1)

1 (1)

1 (2)

2 (1)

0

Intention to switch provider

 Yes

41 (12)

3 (5)

37 (14)

3.799; 0.150

26 (14)

14 (9)

2.839; 0.242

 No

303 (88)

60 (95)

243 (86)

161 (86)

142 (91)

Trust in NHIS

Would renew card upon expiry

 Yes

312 (91)

55 (87)

257(91)

1.486; 0.476

165 (88)

147 (94)

4.553; 0.103

 No

32 (9)

8 (13)

23 (9)

22 (12)

9 (6)

Would recommend NHIS to peer

 Yes

279 (81)

47(75)

232 (82)

2.127; 0.145

143 (76)

136 (87)

6.874; 0.009

 No

65 (19)

16 (25)

49 (18)

45 (24)

20 (13)

Rate satisfaction with NHIS

 (very) high

315 (92)

60 (95)

255 (91)

2.890; 0.576

170 (90)

145 (93)

2.891; 0.576

 (very) low

29 (8)

3 (5)

26 (9)

18 (10)

10 (7)

 Null

 

0

1

0

1

Rate capitation payment

 (very) good

75 (22)

10 (16)

65 (23)

1.711; 0.425

38 (20)

37 (24)

2.891; 0.576

 Null

269 (78)

53 (84)

216 (77)

150 (80)

119 (76)

  1. Source: Authors’ household survey, 2014