Table 1 Recommendations, sources of information and initiatives reviewed

From the USA

 Institute for Healthcare Improvement

 http://www.ihi.org/resources/Pages/Publications/SupportingInvolvedHealthCareProfessionalsSecondVictims.aspx

 Agency for Healthcare Research and Quality

 http://www.ahrq.gov/news/newsroom/commentaries/second-victim-syndrome.html

 Medically Induced Trauma Support Services

 http://www.mitss.org

 Missouri Hospital

 http://www.muhealth.org/secondvictim

 Institute for Patient Safety Excellence at the University of Illinois at Chicago

 http://www.cade.uic.edu/sphapps/SPHpub/R/New_Map/Abstract_Summary_t4.asp?pnbr='2010-03738'

 Physicians Insurance (the Adverse Event Response Team [AVERT] Program)

 http://mikegreenstein.com/media/docs/Physicians-Insurance-Annual-Report-2010.pdf

 Kaiser Permanente (support for the patient care team)

 http://www.ihi.org/resources/Documents/KaiserPermanenteImplementationGuidelinesCommunicatingUnanticipatedOutcomesOct02.pdf

 Johns Hopkins Hospital

 http://m.hopkinsmedicine.org/news/publications/dome/november_2010/the_second_victims

 Brigham and Women’s Hospital, Boston (peer support program)

 http://www.brighamandwomens.org/medical_professionals/career/cpps/PeerSupport.aspx

 National Quality Forum (Care of the Caregiver, an endorsed safe practice)

 http://www.hfap.org/pdf/patient_safety.pdf

 Massachusetts General Hospital (checklist for coaches supporting colleagues after AE)

 http://www.mitsstools.org/uploads/3/7/7/6/3776466/mgh_checklist_adverse-event-disclosure-guidelines.pdf

 Washington University Hospital in St Louis

 http://www.mitsstools.org/uploads/3/7/7/6/3776466/wusm_disclosing_serious_unanticipated_adverse_events_guidelines_07_06_21_revised_08_03_18.pdf

From the UK

 Royal College of Physicians,

 http://www.rcplondon.ac.uk/what-we-do/patient-safety/second-victims

From Spain

 Miguel Hernández University (checklist developed by the CALITÉ group),

 http://calite.umh.es/segundas-victimas