Sentinel monitoring of activity of out-of-hours services in Norway in 2007: an observational study

Table 3 Distribution (%) of priority degree by age group, gender, time of day, day of week, mode of contact and action taken.

	Green (not urgent)	Yellow (urgent)	Red (acute)	p-value
Age group				<0.001
0–9	84.4	14.9	0.7
10–19	77.3	21.2	1.5
20–39	78.4	20.0	1.6
40–59	75.5	21.8	2.7
60+	66.6	28.5	5.0
Gender				<0.001
Women	78.4	19.7	2.0
Men	74.6	22.8	2.6
Time of day				<0.001
Daytime	79.1	18.9	2.0
Afternoon	76.8	21.2	2.0
Night	68.3	27.4	4.3
Day of week				<0.001
Weekdays	76.2	21.2	2.5
Weekends	77.2	20.2	1.9
Mode of contact				<0.001
Telephone by patient	82.0	16.6	1.4
Direct attendance	70.4	28.3	1.3
Health professionals	67.5	28.2	4.3
EMCC	22.8	43.1	34.1
Other	58.6	35.7	5.6
Action taken				<0.001
Telephone consultation by doctor	85.2	14.4	0.4
Consultation by doctor	71.9	26.9	1.3
Handled by nurse	92.2	6.5	1.4
Call out by doctor and ambulance	6.6	29.6	63.8
Home visit by doctor	52.6	45.1	2.3
Total	76.6	21.1	2.3

ISSN: 1472-6963