Question | Hospitals | |||||
---|---|---|---|---|---|---|
A | B | C | D | E | F | |
Number of patients responding to different questions (range) | 41 – 58 | 2 – 13 | 22 – 40 | 22 – 89 | 9 – 20 | 20 – 44 |
Enough nurses on duty (a3) | 20.6% | 0.0% | 27.5% | 22.4% | 21.0% | 25.0% |
Date of first hospital visit ever cancelled or postponed (b1) | 11.1% | 7.6% | 14.7% | 11.2% | 25.0% | 26.9% * |
Treated with respect and dignity (b7) | 21.2% | 46.1% * | 36.3% * | 20.3% | 26.3% | 25.0% |
Purpose of treatment discussed (b19 | 17.0% | 38.4% | 29.4% | 23.4% | 26.3% | 14.8% |
Consent form signed (b21) | 20.4% | 15.3% | 0.0% * | 25.3% | 10.0% | 15.3% |
Pain and discomfort (b24) | 59.5% | 76.9% | 81.8% * | 65.0% | 85.0% * | 71.4% |
Enough time explaining what would happen after discharge (c1) | 18.6% | 23.0% | 36.3% | 26.9% | 36.8% | 29.6% |
Written or printed information given (c2) | 36.3% | 53.8% | 48.4% | 38.0% | 36.8% | 22.2% |
Waiting time from GP visit till first hospital appointment (d3) | 50.0% | 50.0% | 40.9% | 61.7% | 50.0% | 55.0% |
Being told what was wrong (d10) | 1.8% | 0.0% | 6.6% | 2.3% | 5.8% | 0.0% |
Time spent telling what was wrong (d15) | 33.9% | 66.6% | 32.2% | 29.5% | 33.3% | 26.0% |
Outpatient appointment ever cancelled or postponed by hospital (e4) | 26.8% | 16.6% | 10.0% | 14.8% | 30.0% | 24.3% |
Waiting after appointment time to see a doctor (e6) | 43.9% | 33.3% | 51.7% * | 43.4% | 33.3% | 39.0% |
Time spent by doctor during appointment (e7) | 26.1% | 0.0% | 27.5% | 22.7% | 22.2% | 26.8% |
Whether time spent by doctor was enough (e8) | 4.7% | 16.6% | 20.6% * | 0.0% | 11.1% | 7.3% |
Confidence and trust in doctor (e9) | 0.0% | 0.0% | 6.8% | 0.0% | 11.1% | 7.3% |
Privacy (e11) | 0.0% | 0.0% | 6.8% * | 0.0% | 0.0% | 0.0% |
Treated with respect and dignity (e13) | 0.0% | 0.0% | 3.4% | 0.0% | 0.0% | 0.0% |