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Table 3 One-way ANOVA for satisfaction levels with general services, nurses, and waiting times across five health districts (N = 975)

From: Patient satisfaction with antiretroviral services at primary health-care facilities in the Free State, South Africa – a two-year study using four waves of cross-sectional data

Variable

N

Mean

SD

F

P

Satisfaction with general services

797

1.38

0.48

F(4, 792) = 14.9

< 0.001

Satisfaction with nurses

965

1.49

0.55

F(4, 960) = 11.5

< 0.001

Satisfaction with waiting times

972

0.35

1.43

F(4, 967) = 76.1

< 0.001

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BMC Health Services Research

ISSN: 1472-6963

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