nr | Item description | loading | α1 | α2 | ITC |
---|---|---|---|---|---|
 | Factor 1: Communication with nurses |  | 0.90 |  |  |
Q4 | Nurses treat me with respect | 0.68 | Â | 0.89 | 0.69 |
Q5 | Nurses take me seriously | 0.50 | Â | 0.88 | 0.72 |
Q6 | Nurses listened carefully | 0.52 | Â | 0.88 | 0.77 |
Q7 | Nurses explained things clearly | 0.29 | Â | 0.89 | 0.61 |
Q8 | Nurses spent enough time | 0.51 | Â | 0.88 | 0.74 |
Q9 | Help as soon as you wanted | 0.53 | Â | 0.89 | 0.64 |
Q12 | Nurses kept their appointments | 0.38 | Â | 0.89 | 0.65 |
Q15 | Help with bathing as soon as you wanted | 0.73 | Â | 0.89 | 0.60 |
Q17 | Help with going to the toilet as soon as you wanted | 0.93 | Â | 0.89 | 0.60 |
 | Factor 2: Communication with doctors |  | 0.82 |  |  |
Q20 | Doctors treat me with respect | 0.86 | Â | 0.79 | 0.64 |
Q21 | Doctors take me seriously | 0.81 | Â | 0.78 | 0.72 |
Q22 | Doctors listened carefully | 0.80 | Â | 0.78 | 0.72 |
Q23 | Doctors explained things clearly | 0.63 | Â | 0.80 | 0.56 |
Q24 | Doctors spent enough time | 0.72 | Â | 0.78 | 0.68 |
Q27 | Doctors kept their appointments | 0.74 | Â | 0.80 | 0.54 |
 | Factor 3: Communication with general practitioner |  | 0.90 |  |  |
Q67 | General practitioner gave good advice | 0.94 | Â | n.c. | 0.82 |
Q68 | General practitioner let me decide about treatment | 0.95 | Â | n.c. | 0.82 |
 | Factor 4: Asking things more than once |  | 0.57 |  |  |
Q10 | Nurses asked same thing more than once | 0.87 | Â | n.c. | 0.46 |
Q25 | Doctors asked same thing more than once | 0.85 | Â | n.c. | 0.42 |
 | Factor 5: Communication about new medication |  | 0.59 |  |  |
Q35 | Patients in your room support you | 0.77 | Â | 0.76 | 0.20 |
Q59 | Told what new medicine was for | 0.65 | Â | 0.32 | 0.53 |
Q60 | Told side-effects of new medicine | 0.66 | Â | 0.29 | 0.53 |
 | Factor 6: Environment hospital |  | 0.63 |  |  |
Q11 | Nurses gave conflicting information | 0.39 | Â | 0.61 | 0.30 |
Q31 | Temperature room was pleasant | 0.45 | Â | 0.57 | 0.39 |
Q33 | Environment room quiet at night | 0.63 | Â | 0.56 | 0.41 |
Q34 | (Visitors of) patients in your room burden on you | 0.79 | Â | 0.60 | 0.31 |
Q38 | Enough privacy | 0.43 | Â | 0.57 | 0.37 |
 | Factor 7: Pain control |  | 0.76 |  |  |
Q56 | Pain controlled | 0.83 | Â | n.c. | 0.62 |
Q57 | Everything done to help with pain | 0.70 | Â | n.c. | 0.62 |
 | Factor 8: Rest items |  | 0.11 |  |  |
Q26 | Doctors gave conflicting information | -0.54 | Â | n.c. | 0.06 |
Q32 | Bathroom clean | 0.65 | Â | n.c. | 0.06 |