QMS benefit | QMS significance (Spearman's ratio) |
---|---|
Improved financial situation | .386** |
Higher service quality | .349* |
Higher employee motivation | .379** |
Stronger sense of security among patients | .332* |
Lower number of mistakes | .321* |
Better employee relationship | .377** |
Lower number of undesirable incidents | .389** |
Improved work organization | .402** |
Higher patient satisfaction | .577** |
More effective communication | .477** |
Safer work environment | .461** |
Increased patient number | .2 |
Improved responsibility and authority sharing | .26 |