Table 3 Measurement characteristics of three inpatient satisfaction questionnaires used in psychiatric hospitals
Saphora-Psy | Perceptions of Care | Picker | P-value | |
|---|---|---|---|---|
(n = 226) | (n = 240) | (n = 262) | ||
Response rate | 48.5 % | 49.9 % | 43.5 % | 0.08 |
Completion time in minutes, mean (SD) | 17.7 (12.6) | 13.7 (11.0) | 17.5 (13.6) | 0.005 |
Mean proportion of missing responses per question | 7.1 % | 2.8 % | 4.0 % | 0.000 |
Mean proportion of highest responses per question (ceiling effect) | 17.1 % | 41.9 % | 36.3 % | 0.000 |