Overall, how would you rate the care you received? | Excellent | Very good | Good, FairorPoor | |
---|---|---|---|---|
30,038 | 23,228 | 13,880 | ||
(44.7%) | (34.6%) | (20.7%) | ||
In your opinion, how clean was the hospital room or ward that you were in? | Very clean | Fairly clean | Not very clean or Not at all clean | |
44,256 | 21,579 | 2,510 | ||
(64.7%) | (31.6%) | (3.7%) | ||
Did you have confidence and trust in the doctors treating you? | Yes, always | Yes, sometimes | No | |
55,031 | 11,116 | 2,124 | ||
(80.6%) | (16.3%) | (3.1%) | ||
Did you have confidence and trust in the nurses treating you? | Yes, always | Yes, sometimes | No | |
50,699 | 15,249 | 2,225 | ||
(74.4%) | (22.4%) | (3.3%) | ||
How many minutes after you used the call button did it usually take before you got the help you needed? | 0 minutes | 1-2 minutes | 3-5 minutes | I never got help |
6,387 | 15,635 | 11,541 | 6,114 | |
(15.8%) | (38.8%) | (28.6%) | (15.2%) |