Domain | Example domain measures | WHO building block |
---|---|---|
Clinical services | Range of services and availability | Service delivery |
Infrastructure | Quality of facility infrastructure for services offered | Service delivery |
Social services | Insurance coverage, capacity to provide targeted socioeconomic support | Service delivery, Financial |
Referral | Availability of emergency transfer services, communication | Service delivery, Information systems |
Monitoring and Evaluation/Data use | Data systems and utilization | Information systems,* Leadership & governance |
Medical equipment | Availability of essential equipment for service delivery by specialty, condition of equipment | Medical products and technology |
Laboratory | Availability of essential tests, equipment, and supplies | Medical products and technology |
Pharmacy | Stock monitoring, essential medicine stock outs, storage and distribution capacity | Medical products and technology |
Infection control and waste management | Waste disposal, management of human and medical waste | Service delivery |
Human resources | Number of trained staff, staff retention rates | Human resources |
Management | Staff supervision, management practices | Leadership & governance |