Element | Interventions shown to be effective | n = *[references] |
---|---|---|
1. Joint planning | Joint strategic needs assessment agreed; formalising relationships between stakeholders; joint boards; promotion of a community focus and organisational autonomy; guide for collective decision making; multi-level partnerships; focus on continuum of care with input from providers and users. | 18 |
2. Integrated information communication technology | Systems designed to support shared clinical exchange i.e. Shared Electronic Health Record; a tool for systems integration linking clinical processes, outcomes and financial measures. | 17 |
3. Change management | Managed locally; committed resources; strategies to manage change and align organisational cultural values; executive and clinical leadership; vision; commitment at meso and micro levels. | 17 |
4. Shared clinical priorities | Agreed target areas for redesign; role of multi-disciplinary clinical networks/clinical panels; pathways across the continuum. | 16 |
5. Incentives | Incentives are provided to strengthen care co-ordination e.g. pooling multiple funding streams and incentive structures, such as equitable funding distribution; incentives for innovative and development of alternative models. | 15 |
6. Population focus | Geographical population health focus. | 13 |
7. Measurement – using data as quality improvement tool | Shared population clinical data to use for planning, measurement of utilisation focusing on quality improvement and redesign; collaborative approach to measuring performance provides transparency across organisational boundaries. | 12 |
8. Continuing professional development supporting the value of joint working | Inter-professional and inter-organisational learning opportunities provide training to support new way and align cultures; clearly identifying roles and responsibilities and guidelines across the continuum. | 11 |
9. Patient/community engagement | Involve patient and community participation by use of patient narratives of experience and wider community engagement. | 8 |
10. Innovation | Resources are available and innovative models of care are supported. | 7 |