Table 2 Sample characteristics and distribution of patient complaints
Number of observed consultations | 470 |
|---|---|
Nurse years of experience in OPD, median (IQR) | 4 (3–6) |
Duration (minutes), median (IQR) | 6 (5–8) |
Patient sex, n (%) | Â |
  Female | 319 (68.4%) |
  Male | 147 (31.6%) |
Patient age (years), mean (s.d.) | 35.3 (15.9) |
Patients asked why they came to OPD, n (%) | 61 (13.1%) |
Total number of patient complaints | 585 |
Zero (0) complaints | 5 (1.1%) |
One (1) complaint | 354 (75.3%) |
Two (2) complaints | 102 (21.7%) |
Three (3) complaints | 9 (1.9%) |
Back or joint pain | 44 (7.5%) |
Cough or difficulty breathing | 83 (14.2%) |
Diarrhea | 31 (5.3%) |
Epigastric pain | 65 (11.1%) |
Fever | 58 (9.9%) |
Genital or anal sore, ulcer, or wart | 5 (0.9%) |
Genitourinary symptoms | Â |
  Female | 88 (15.0%) |
  Male | 32 (5.5%) |
Headache or neurological condition | 52 (8.9%) |
Hypertension | 3 (0.5%) |
Lower extremity edema | 6 (1.0%) |
Mental problem | 6 (1.0%) |
Mouth or throat problem | 37 (6.3%) |
Skin problem or lump | 32 (5.5%) |
Other | 43 (7.4%) |