Item | Description | Mean | SD | F1 | F2 | F3 | F4 | F5 | F6 | F7 | α |
---|---|---|---|---|---|---|---|---|---|---|---|
Open communication and learning from error | .87 | ||||||||||
C1 | We are given feedback about changes put into place based on event reports | 3.95 | 1.27 | .84 | |||||||
C2 | Staff will freely speak up if they see something that may negatively affect patient care | 4.53 | 0.65 | .59 | |||||||
C3 | We are informed about errors that happen in this practice | 4.22 | 0.88 | .86 | |||||||
C4 | Staff feel free to question the decisions or actions of those with more authority | 4.08 | 0.89 | .72 | |||||||
C5 | In this practice, we discuss ways to prevent errors from happening again | 4.42 | 0.76 | .69 | |||||||
C7 | Professionals discuss errors that occurred with each other | 4.30 | 0.78 | .73 | |||||||
C9 | We are given personal feedback about our own event reports | 4.09 | 0.99 | .66 | |||||||
B4n | My supervisor/manager overlooks patient safety problems that happen over and over | 3.96 | 0.81 | .40 | |||||||
Handover and teamwork | .87 | ||||||||||
F1n | Problems often occur in the exchange of information across disciplines in our practice | 3.50 | 1.01 | .67 | |||||||
F2n | The fact that patients are treated by different professionals in our practice is causing problems | 4.12 | 0.71 | .77 | |||||||
F3n | Disciplines in the practice that we co work with do not coordinate well with each other | 3.88 | 0.90 | .85 | |||||||
F4 | There is a good exchange of information between professionals in this practice | 4.30 | 0.76 | .52 | |||||||
F5 | There is a good exchange of information between supporting staff in this practice | 4.21 | 0.72 | .45 | |||||||
F7n | Things “fall between the cracks” when transferring patients between different disciplines in this practice. | 3.89 | 0.88 | .83 | |||||||
F8n | Important patient care information is often lost because patients see different professionals | 4.01 | 0.85 | .81 | |||||||
Adequate procedures and working conditions | .86 | ||||||||||
A5n | It is just by chance that more serious mistakes don’t happen around here | 4.34 | 0.78 | .77 | |||||||
A7n | We use more agency/temporary staff than is best for patient care | 4.40 | 0.78 | .80 | |||||||
A8n | Staff feel like their mistakes are held against them | 4.23 | 0.80 | .54 | |||||||
A10n | In this practice we work longer hours than is best for patient care | 3.89 | 0.92 | .76 | |||||||
A12n | When an event is reported, it feels like the person is being written up, not the problem | 4.06 | 0.80 | .65 | |||||||
A13n | We work in “crisis mode” trying to do too much, too quickly | 3.80 | 0.95 | .59 | |||||||
A14n | Staff worry that mistakes they make are kept in their personnel file | 4.17 | 0.77 | .58 | |||||||
A15n | We have patient safety problems in this practice | 4.39 | 0.70 | .59 | |||||||
B3n | Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts | 4.02 | 0.84 | .43 | |||||||
Patient safety management | .86 | ||||||||||
B1 | My supervisor/manager says a good word when he/she sees a job done according to established patient safety procedures | 3.32 | 0.96 | .71 | |||||||
B2 | My supervisor/manager seriously considers staff suggestions for improving patient safety | 3.96 | 0.73 | .86 | |||||||
B5 | My supervisor/manager provides a work climate that promotes patient safety | 3.90 | 0.73 | .96 | |||||||
B6 | The actions of my supervisor/manager show that patient safety is top priority | 3.76 | 0.88 | .90 | |||||||
B7n | My supervisor/manager seems interested in patient safety only after an adverse event happens | 4.09 | 0.74 | .43 | |||||||
Support and fellowship | .83 | ||||||||||
A1 | People support one another in this practice | 4.56 | 0.62 | .90 | |||||||
A2 | We have enough staff to handle the workload | 3.93 | 0.94 | .60 | |||||||
A3 | When a lot of work needs to be done quickly, we work together as a team to get the work done | 4.18 | 0.75 | .85 | |||||||
A4 | In this practice, people treat each other with respect | 4.51 | 0.63 | .92 | |||||||
A11 | When someone in this practice gets really busy, others help out | 4.12 | 0.74 | .79 | |||||||
Intention to report events | .90 | ||||||||||
D2 | When a mistake is made, but is caught and corrected before affecting the patient, how often is this reported? | 3.56 | 1.19 | .91 | |||||||
D3 | When a mistake is made, but has no potential to harm the patient, how often is this reported? | 3.59 | 1.14 | .93 | |||||||
D4 | When a mistake is made that could harm the patient, but does not, how often is this reported? | 4.01 | 1.04 | .90 | |||||||
Organisational learning | .70 | ||||||||||
A6 | We are actively doing things to improve patient safety | 3.95 | 0.82 | .62 | |||||||
A9 | Mistakes have led to positive changes here | 3.97 | 0.68 | .57 | |||||||
A16 | Our procedures and systems are good at preventing errors from happening | 4.00 | 0.66 | .53 | |||||||
Deleted items | |||||||||||
C6n | Staff are afraid to ask questions when something does not seem right | ||||||||||
F6 | Disciplines work together well to provide the best care for patients | ||||||||||
Separate item | |||||||||||
C8 | Professionals discuss errors that occurred with other disciplines | 3.55 | 1.08 |