Table 2 Cross tabulation of frequencies (Weighted) of the economic impact survey resource use for NHS Direct recommendation and First alternative
First alternative | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
Call 999 | A&E | GP/GP Practice | Walk-In Centre | Pharmacist advice | Dentist | Do nothing/Treat at home | Total | % | ||
NHS Direct | Call 999 | 8 | 14 | 10 | 0 | 0 | 0 | 4 | 36 | 3.6% |
A &E | 3 | 48 | 24 | 3 | 0 | 0 | 7 | 85 | 8.5% | |
GP/GP Practice | 8 | 92 | 205 | 23 | 8 | 0 | 61 | 397 | 39.9% | |
Walk-In Centre | 1 | 9 | 6 | 4 | 0 | 0 | 1 | 21 | 2.1% | |
Pharmacist advice | 0 | 15 | 35 | 5 | 8 | 0 | 6 | 69 | 6.9% | |
Dentist | 0 | 18 | 8 | 0 | 0 | 26 | 15 | 67 | 6.7% | |
Do nothing/Treat at home | 6 | 105 | 147 | 20 | 9 | 3 | 31 | 321 | 32.2% | |
Total | 26 | 301 | 435 | 55 | 25 | 29 | 125 | 996 | 100.0% | |
% | 2.6% | 30.2% | 43.7% | 5.5% | 2.5% | 2.9% | 12.6% | 100.0% | ||