Dutch healthcare reform: did it result in better patient experiences in hospitals? a comparison of the consumer quality index over time

Table 1 number of questions per quality aspect

*Quality aspects*	2006	2007	2009
Physician communication	4	4	4
Nurses communication	4	4	4
Pain treatment	3	3	3
New medication communication	5*	2	2
Accommodation	4*	5	5
Treatment explanation		3	3
Feeling safe		5	5
Respect for autonomy		7	7
Contradictive information		3	3
Discharge information	7*	8	8
Ward intake experience		4	4
Intake conversation*		15*	12*
Hospital accessibility		3	3
Nurse services*	3*
Intervention planning*		3*

* Quality aspect and/or measurement for particular year is excluded from secondary analyses

ISSN: 1472-6963