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Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

  • Eva Maria Bitzer1, 2,
  • Stephanie Volkmer3,
  • Marco Petrucci2,
  • Nikolaus Weissenrieder4 and
  • Marie-Luise Dierks3Email author
BMC Health Services Research201212:347

DOI: 10.1186/1472-6963-12-347

Received: 27 February 2012

Accepted: 25 September 2012

Published: 2 October 2012

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Open Peer Review reports

Pre-publication versions of this article and author comments to reviewers are available by contacting

Original Submission
27 Feb 2012 Submitted Original manuscript
Resubmission - Version 2
Submitted Manuscript version 2
8 Mar 2012 Author responded Author comments - Marie-Luise Dierks
Resubmission - Version 3
8 Mar 2012 Submitted Manuscript version 3
21 May 2012 Reviewed Reviewer Report - Sanna Salanterä
4 Jun 2012 Reviewed Reviewer Report - Maarten Krol
13 Jun 2012 Reviewed Reviewer Report - Monika Bullinger
11 Sep 2012 Author responded Author comments - Marie-Luise Dierks
Resubmission - Version 4
11 Sep 2012 Submitted Manuscript version 4
25 Sep 2012 Editorially accepted
2 Oct 2012 Article published 10.1186/1472-6963-12-347

How does Open Peer Review work?

Open peer review is a system where authors know who the reviewers are, and the reviewers know who the authors are. If the manuscript is accepted, the named reviewer reports are published alongside the article.. All previous versions of the manuscript and all author responses to the reviewers are also available.

You can find further information about the peer review system here.

Authors’ Affiliations

ISEG-Institut für Sozialmedizin, Epidemiologie und Gesundheitssystemforschung
Pädagogische Hochschule Freiburg, Institut für Alltagskultur, Bewegung und Gesundheit, Gesundheitspädagogik
Medizinische Hochschule Hannover, Institut für Epidemiologie, Sozialmedizin und Gesundheitssystemforschung, Forschungsschwerpunkt Patientenorientierung und Gesundheitsbildung
Berufsverband der Kinder- und Jugendärzte e.V