Qualitative phase | → Aim: The detection of quality aspects of healthcare performance in the A&E |
Literature search | |
Expert interviews | |
Patient focus group discussions | |
Constructive phase | → Aim: The construction of relevant, unambiguous, understandable and useful questions |
Cognitive interviews with patients | |
Importance study | |
Psychometric phase | → Aim: The assessment of the psychometric properties of CQI A&E |
Pilot test |