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Table 7 Experienced barriers and facilitators to working with the ZWIP

From: Implementation of an innovative web-based conference table for community-dwelling frail older people, their informal caregivers and professionals: a process evaluation

n = 105

Disagree, n (%)

Neutral, n (%)

Agree, n (%)

The data included in the ZWIP are sufficiently safeguarded

2 (2.0)a

48 (49.0)a

48 (49.0)a

The data included in the ZWIP are accurate

5 (5.1)b

45 (45.5)b

49 (49.5)b

The data included in the ZWIP are not up-to-date

32 (32.3)b

54 (54.5)b

13 (13.1)b

The data included in the ZWIP provide me insufficient information

30 (30.3)b

51 (51.5)b

18 (18.2)b

The data included in the ZWIP are way too extensive

38 (38.0)c

61 (61.0)c

1 (1.0)c

I feel that the ZWIP is very user-friendly

11 (11.1)b

42 (42.4)b

46 (46.5)b

I feel that working with computers is uncomfortable

81 (81.8)b

11 (11.1)b

7 (7.1)b

I feel that the instruction during the educational program was sufficient to be able to work with the ZWIP

6 (6.3)d

17 (17.7)d

73 (76.0)d

Working with the ZWIP is too complicated

45 (46.9)d

38 (39.6)d

13 (13.5)d

Working with the ZWIP ultimately saved me time

46 (48.9)e

42 (44.7)e

6 (6.4)e

I feel that the ZWIP does not fit into my regular working pattern

68 (68.7)b

20 (20.2)b

11 (11.1)b

Working with the ZWIP gives me the enough leeway to incorporate the goals of the frail older person in decisions about his/her care

10 (10.9)f

41 (44.6)f

41 (44.6)f

Working with the ZWIP is difficult since other professionals involved do not use the ZWIP much

8 (8.5)e

36 (38.5)e

50 (52.1)e

Working with the ZWIP is difficult since the frail older person and informal caregiver do not use the ZWIP much

7 (7.4)e

31 (33.0)e

56 (59.6)e

  1. ZWIP = Health and Welfare Information Portal; Total may not amount to 100.0% due to rounding; an = 98; bn = 99; cn = 100; dn = 96; en = 94; fn = 92.