From: Consumer evaluation of complaint handling in the Dutch health insurance market
 | Mean (SD) |  |
---|---|---|
Age | 66 (11.7) | Â |
 | n | % |
Sex | Â | Â |
Female | 63 | 42% |
Male | 87 | 58% |
Number of years insured at insurer* | Â | Â |
Between 2-4 years | 3 | 2.2% |
Between 5-10 years | 11 | 8.2% |
> 10 years | 120 | 89.6% |