Figure 1

Workforce evidence-based (WEB) model* for diabetes mellitus. *The workforce evidence-based (WEB) model assists clinicians, researchers, educators, and health services and workforce planners to recognise, and effectively manage, the complex needs of individual patients with chronic disease. The model takes into account three key elements that necessitate a significantly different approach to the management of chronic disease, including: (i) types and/or stages of the disease, (ii) complications and/or morbid events associated with the disease, and (iii) factors impacting on the patient's capacity to self-care. Essentially, a person with chronic disease may experience one or more of these factors, at any period of time, throughout the life of the disease - accounting for literally millions of individual patient types; each with distinctly different care and service requirements.