From: Formative evaluation of the telecare fall prevention project for older veterans
Date | Change |
---|---|
 | Successfully Implemented |
December 2008 | Inclusion of falls-related patient education materials in the Telecare Tuck-In nurse's script If the patient indicated that the materials were desired, the Patient Education Resource Center coordinator would mail out a packet of materials specifically selected by the falls workgroup developed for this project, with a cover letter (see Additional File 5)[23–26]. |
December 2008 | Inclusion of a check-box for fall prevention in the electronic Telecare-Tuck-In consult Before this, healthcare professionals had to specifically request a fall prevention referral using free text in the electronic consult form. |
August 2009 | Telecare Tuck-In nurses began reading the falls script to some patients who were called for post-operative check-ins This is a separate service the Telecare Tuck-In program provides. |
 | Not Fully Implemented |
October 2008 through January 2009 | Two initiatives for patient referrals were developed and vetted by the workgroup, but they were never fully implemented • Social work service: they requested that only medical providers actually order the referrals, even if the social worker identified the patient as being at risk. • Emergency Department: although one of us briefed the Emergency Department physicians on the program and one or two test referrals were made, we had difficulty sustaining interest in the program. |