Summated Scale | Intraclass Coefficient†| 95% CI of Intraclass Correlation | Polychoric Correlation | Kendall's Tau b Coefficient | |
---|---|---|---|---|---|
 |  | Minimum | Maximum |  |  |
Socio-economic Change | 0.958 | 0.919 | 0.978 | 0.942** | 0.835** |
Staff Skills & Attitudes | 0.926 | 0.858 | 0.962 | 0.949** | 0.830** |
Service Appropriateness | 0.815 | 0.669 | 0.901 | 0.894** | 0.734** |
Service Planning | 0.946 | 0.898 | 0.972 | 0.982** | 0.902** |
Overall Satisfaction | 0.891 | 0.799 | 0.943 | 0.936** | 0.827** |