From: Exploring types of focused factories in hospital care: a multiple case study
Unit | 1 | 2 | 3 | 4 | 5 | 6 |
---|---|---|---|---|---|---|
Organizational context | Â | Â | Â | Â | Â | Â |
Focusing decisions/operations strategy | Focus on patient centeredness and access/waiting times | Maximizing utilization/access times | Focus on patients' safety and prevention of claims/long opening hours to allow patients to come after work/short access times. | |||
Standardized procedures | Yes | Yes | Yes | Yes | Yes | Yes |
Dedicated lay-out | Yes, only suitable for medication related treatments | Yes, only suitable for medication related treatments | Yes, only suitable for medication related treatments | Yes, special air ventilation etc for bone marrow patients | Yes, only suitable for medication related treatments | Yes, only suitable for medication related treatments |
Planning routine: | Â | Â | Â | Â | Â | Â |
   1 Occupancy times of beds | No, calculated workload is based on this information | Yes | Yes | |||
   2 Insight into available beds at a certain moment | No | Yes | No | |||
   3 Workload | Yes, total work-load of the day is calculated, not workload at a specific time | Manually checked by head nurse. | Done manually | |||
   4 Planning is visualized | No | Yes | Yes | |||
   5 Relative importance of experience for the planning | High | Moderate/low | High | |||
Team composition | Stable | Rotational shift with other department(s) | Stable | |||
Degrees of focus | Â | Â | Â | Â | Â | Â |
Product focus | 85% | 85% | 78% | 85% | 85% | 100% |
Process focus | 78% | 78% | 83% | 83% | 83% | 83% |
Operational performance | Â | Â | Â | Â | Â | Â |
Indexed average number of patients treated per bed per month (not corrected for differences in opening hours) | 44 | 100 | 77 | |||
Indexed average number of patient visits per month per total CDU staff | 58 | 100 | 44 |