Patient satisfaction in an acute medicine department in Morocco

Table 4 Multivariate analysis by relevant variables

	Patient satisfaction questionnaire domains
	MI		RS
Variables	β Coef.	P value	β Coef	P value
Gender
Men	0	-------	0	-------
Women	-0.24	0.8	-0.24	0.8
Residence
Urban	1.584	0.093	-------	-------
Rural	0	-------	-------	-------
Distance patient's home hospital
≤50 km	-------	--------	0.532	0.563
>50 km	-------	-------	0	-------
Education level
No education	------	0	-------	-------
Primary	-------	-------	1.529	0.26
Secondary and more	-------	-------	-1.284	0.365
Monthly income
None	0	-------	0	-------
Less than 180 euro	-0.4	0.699	1.587	0.167
More than 180 euro	1.407	0.240	1.407	0.381
Health insurance status
Yes	0	0	------	------
No	0.416	0.684	-0.437	0.713
Prior hospitalization
None	0	-------	0	-------
Less than 2	-0.326	0.704	0.402	0.672
More than 2	3.15	0.008	1.7	0.193
Admission room
Common	0	-------	0	-------
Double	2.049	0.022	1.459	0.138
Length of stay (days) ^a
Less than 6 days	0	-------	0	-------
7 to 9	2.084	0.056	1.861	0.124
10 to 14	3.191	0.002	2.715	0.017
More than 14	1.601	0.117	-0.088	0.938
Perceived health status compared to admission
Same	0	-------	0	-------
Little better	0.803	0.63	1.822	0.326
Much better	3.704	0.036	4.95	0.013
Perceived health status compared to people of the same age
Better	2.528	0.058	0.735	0.619
Worse	0	-------	0	-------
Same	1.04	0.26	0.314	0.764
Satisfaction with life	0.208	0.42	0.782	0.006

MI subscale: quality of medical information. RS subscale: relationships with staff and daily routine. β Coef.: Beta coefficient from the lineal general model, after adjustment by all relevant variables. Positive values indicate more satisfaction on that domain for that category; negative values indicate less satisfaction compared with the reference category. ^a stratified by interquartile range. 0 indicated reference category

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